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Accurail
now offers direct ordering by credit card, check, or money order.
For all orders, please print and fill out this order
form in PDF format
By
Mail:
Accurail Inc
PO Box 278
Elburn, IL 60119 |
24-Hour
Fax:
(630) 365-6499
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By
Phone:
$20 minimum for phone orders please
8:30
am through 3:30pm Central Time M-F
(630) 365-1173 |
Valid items are
those only which are noted as being in stock with the
button.
Please
do not write in other items or stock numbers, as we will be unable to
fill the order.
Decals, Parts, and Scenery are almost always in stock and available.
Because
we're a factory, we do not have permanant sales staff for taking orders.
If there's no answer, please leave a message when prompted or try again
at a later time. Also, please do not use this phone number
for missing part requests. For missing parts, we answer emails
promptly (accurail@accurail.com) or send a postcard/letter
with the necessary information to our PO Box listed above. Thank
you!
Some
items on our website are low on quantity and can go out of stock at
any time. If an item does run out, we will refund the cost of that item
(plus applicable shipping charges) and send the rest of the order. If
you would prefer otherwise, please make a note in the Special Instructions
box during the ordering process.
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Shipping:
For US orders,
we ship via First Class US Mail for decals and small parts orders
(up to the point where the package's size and weight requires
that it be shipped via UPS). Rolling stock and other non-small
items ship via insured UPS Ground.
International
orders ship via USPS First Class International, until package
weight requires Priority International (approx. 4-5 pounds).
We will
reduce the shipping charge if the actual shipping cost is less
than automatically calculated by the shopping cart (for example,
if shipping was calculated at $6.00 for UPS but we can safely
ship a package via USPS for $2.50, we will ship via USPS and reduce
the shipping charge down to $2.50).
For any other special shipping requests, please feel free to
email accurail@accurail.com first and/or enter a note in the Special
Instructions box which comes up during the ordering process.
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